Refund Policy

GLOBAL RETURNS, REFUNDS & EXCHANGES POLICY
Effective Date: June 2026

This policy applies to all purchases made through the Company's websites and online sales
channels worldwide.

1. RETURN ELIGIBILITY
Customers may request a return within thirty (30) calendar days after delivery. Returned
merchandise must be unworn, unused, unwashed, free of odors, stains, pet hair, cosmetic
products, and damage, with original tags attached and proof of purchase provided.

2. NON-RETURNABLE ITEMS
The following items are final sale unless defective:
• Custom, personalized, or made-to-order products
• Limited-edition, collaboration, event-exclusive, or numbered products designated as Final Sale
• Gift cards
• Clearance or liquidation merchandise
• Promotional giveaway items
• Merchandise showing signs of wear, alteration, misuse, or washing

3. EXCHANGES
Eligible items may be exchanged for another size, color, or store credit, subject to inventory availability.

4. DEFECTIVE OR INCORRECT ITEMS
Customers must notify the Company within seven (7) days of delivery regarding defective, damaged, or incorrect merchandise. Photographs and order information may be required. Approved claims may be resolved through replacement, store credit, or refund.

5. RETURN SHIPPING
Customers are responsible for return shipping costs unless the return results from a verified defect or shipping error by the Company. Original shipping charges are non-refundable unless required by law.

6. CUSTOMS, DUTIES, VAT, import taxes, brokerage fees, and governmental charges are non-
refundable. Customers are responsible for all duties and taxes imposed by their jurisdiction.
If an international shipment is refused, any return shipping charges, customs assessments,
duties, taxes, or carrier fees incurred by the Company may be deducted from any eligible
refund.

7. EUROPEAN UNION & UNITED KINGDOM CONSUMERS
Where applicable, consumers located in the European Union, European Economic Area, or
United Kingdom may have statutory cancellation or withdrawal rights. Nothing in this
policy limits those rights.

8. REFUNDS
Approved refunds will be issued to the original payment method within ten (10) business
days after inspection and approval of the returned merchandise.

9. FRAUD PREVENTION
The Company reserves the right to deny returns, refunds, exchanges, or store credit where
fraud, abuse, excessive returns, reselling activity, or policy manipulation is suspected.

10. CHARGEBACKS
Customers agree to contact customer support and provide a reasonable opportunity to
resolve any issue before initiating a chargeback or payment dispute.

11. CONSUMER RIGHTS
Nothing in this policy limits any rights that consumers may have under applicable federal,
state, local, or international consumer protection laws.

Please contact customer support: info@imeverywhere.nyc for assistance.